HICAP (Health Insurance Counseling & Advocacy Program)
offers free, one-on-one Medicare counseling. Trained volunteer counselors can
answer your questions and help you understand your Medicare rights and
benefits, including how to appeal denials of coverage; Medicare supplemental
insurance (Medigap policies); Medicare Advantage plans; employee and retiree
coverage; and long-term care insurance. Legal help and representation at
Medicare appeals or adminstrative hearings are also available.
HICAP provides
free educational presentations on Medicare and related topics. Call your local
HICAP to schedule a presentation or find out about one happening in your area.
HICAP
counselors do not sell, recommend, or endorse any insurance product, agent,
insurance company, or health plan.
The California Department of Aging administers this
volunteer-supported program and CHA supports the HICAPs through trainings,
technical assistance and up-to-date consumer materials, including our website
and fact sheets.
In Los Angeles County this program is available through
the Center for Health Care Rights: (213) 383-4519 or toll free (800) 824-0780. In case you do not know, Medicare is a
Federal program that provides health insurance for people 65 years old and
older. It is administered and begins at
the Social Security office. Some adults
and young people with disabilities can receive Medicare. HICAP volunteers can answer questions about
this program and guide people through the process. An individual can receive both Medicare and
Medi-CAL, which funds the IHSS program in California. In every other state in the USA Medi-CAL is
called Medcaid.
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